Legal
Privacy policy
How we collect, use and protect the information you share with us, and the rights you have under UK data protection law.
Last updated: 11 November 2026
Who we are
Probiotic Supplements UK ("we", "us", "our") is based in Newcastle upon Tyne, United Kingdom. We are the controller of personal data collected through this website. You can contact us about privacy at info@probioticsupplements.co.uk.
What we collect
When you submit our question form, we collect the information you choose to provide: your name, email address, the topic you select, your question and the page you sent the form from. When you email us, we collect your email address and the content of your message. Please do not include detailed health information in your question; we share general information only and cannot give personal medical advice.
We do not use analytics or advertising cookies on this website. Our web host may record standard server logs (such as IP address, browser type and pages requested) for security and performance.
How we use your information
- To answer your question
- To improve our guides based on the questions readers ask
- To keep records of our communications
- To protect our website from spam and misuse
Our lawful basis is our legitimate interest in responding to the questions you send us. We will not add you to a mailing list or send you marketing emails unless you ask us to.
Who we share it with
Question form submissions are processed by Formspree, a form-handling service, which delivers your message to our inbox. Formspree may process data outside the UK under appropriate safeguards. Website fonts are provided by Google Fonts, which receives your IP address when fonts are loaded. We do not sell your personal data, and we only share it with other parties where needed to answer you or where required by law.
How long we keep it
We keep your question and our reply for up to 24 months, so we can follow up if you write again, and then delete them.
Your rights
Under UK GDPR you have the right to access, correct or delete your personal data, to restrict or object to processing, and to data portability. To exercise any of these rights, email info@probioticsupplements.co.uk.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.